Terms and Conditions for aatura – Online Healthcare Services
Last Updated: June 21, 2025
1. Acceptance of Terms
By registering or using our website/app, you agree to these terms and our Privacy Policy. These terms may change from time to time, and continued use means you accept those changes.
2. Medical Disclaimer
- The information provided by aatura is not a substitute for professional medical advice, diagnosis, or treatment.
- Always consult with a qualified healthcare provider before starting any new treatment or if you have questions regarding a medical condition.
- In case of a medical emergency, call your local emergency services immediately.
3. Eligibility
You must be at least 18 years old or have legal parental/guardian consent to use our services.
4. User Responsibilities
- You agree to provide accurate, current, and complete information.
- You will not misuse the platform for unlawful or unethical purposes.
- You are responsible for maintaining the confidentiality of your login information.
5. Services Provided
Our services may include (but are not limited to):
- Online doctor consultations
- Booking lab tests
- Health advice and articles
- Electronic prescriptions
6. Payment and Refund Policy
- All charges for paid services are mentioned clearly.
- Payments must be made online via secure payment gateways.
- Refunds will be governed by our Refund Policy, which may vary depending on the service.
7. Privacy and Data Protection
We collect, use, and store your data in accordance with our Privacy Policy. All patient data is confidential and handled as per applicable data protection laws.
8. Limitation of Liability
- aatura is not liable for any loss, damage, or injury resulting from reliance on the platform or the services provided.
- We do not guarantee that the service will always be available or error-free.
9. Termination
We reserve the right to suspend or terminate your access if we believe you have violated these Terms and Conditions or engaged in fraudulent or harmful behavior.
10. Third-Party Services
We may use or link to third-party services. We are not responsible for the content, privacy policies, or practices of such third-party services.
11. Intellectual Property
All content on this platform (texts, graphics, logos, etc.) is the property of aatura and is protected under applicable intellectual property laws.