Privacy Policy for aatura – Online Healthcare Services
Last Updated: June 21, 2025
1. Introduction
At aatura, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or mobile application for healthcare appointment scheduling.
2. Information We Collect
To provide our healthcare services (specifically appointment scheduling), we collect the following information:
- Personal Information: Name and phone number (required to book and manage appointments).
- Appointment Details: Selected doctor, clinic, and preferred appointment date/time.
- App Information: Crash logs and basic diagnostics to improve app stability and performance.
3. How We Use Your Information
- To schedule and manage healthcare appointments.
- To communicate appointment confirmations, reminders, and updates.
- To improve our application functionality and user experience.
- To comply with applicable legal and regulatory requirements.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
- With authorized healthcare professionals or clinics for appointment coordination.
- With service providers responsible for app hosting, maintenance, or analytics under strict confidentiality.
- With legal authorities if required by law or to protect users’ safety and rights.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies to improve user experience and analyze usage patterns. You can manage cookie preferences through your browser settings.
7. Your Rights
- You may access, update, or request deletion of your personal information.
- You may request details about the data we store.
- You may opt out of non-essential communications at any time.
8. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
9. Children's Privacy
Our services are not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.